A vital tool for Ruud contractors is the Ruud Contractor App. With the changes handed down from the Department Of Energy, Ruud was faced with a decision to make. To get more efficiency out of the unit you either need to add more coil, or more technology. Ruud chose the technology, completely redesigning their units to integrate with Bluetooth technology.
Ruud set themselves up to be successful in the future with the redesign. The new “M1” equipment has not grown in size, unlike the competition. In fact, with the new technology, their footprint has actually decreased overall. With updated control boards, the dip switches have gone to the wayside. This is where the Ruud Contractor App comes into play.
Commissioning New Units
The M1 units will be commissioned by either the EcoNet thermostat or the Ruud Contractor App. The app connects directly to the contractor’s MyRuud account. With built-in diagnostics and parts breakdowns, the app can communicate with the equipment (water heating, heat pump, gas furnace, air conditioner, etc) and tell the contractor exactly what is wrong. If there is an issue with the HVAC system, the contractor can handle the warranty directly through the app as well.
To get started with the app you don’t need to be a Pro Partner, but it certainly helps. You just need to have a MyRuud account and know your account number. The app is compatible with both iOS and Android devices. The app can be downloaded from the Apple App Store and Google Play Store. If you need help getting set up, or have questions about the Contractor App, please reach out to your Webb Supply representative for assistance!